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Tenant Admin Guide

The Vantage Tenant Admin portal is the control panel for your organization's mail and collaboration environment. Sign in at your management portal URL (typically manage.yourdomain.com or the Zylatech-hosted address your account team provided).

Who can access it?

Anyone with an Administrator role for your organization. The person who set up the account is the Owner and can invite additional administrators. See Administrators for details.

What you can manage

Section Description
Mailboxes Create, edit, suspend, and delete user mailboxes
Domains Add email domains, verify DNS records, provision SSL
Distribution Lists Group email aliases that deliver to multiple members
Global Address List How the shared organization directory works
Administrators Invite and manage other portal administrators
Task Statuses Define the status workflow for your organization's tasks
Mail Log Trace inbound and outbound messages
Outbound Queue Monitor and manage messages waiting to be delivered
Settings Mailbox defaults, spam filtering, user defaults, and feature toggles
Security Password policy, MFA requirements, and your own TOTP setup

First-time setup

When you sign in for the first time, a Setup Wizard runs automatically. It walks you through:

  1. Adding your first domain
  2. Reviewing the DNS records you need to configure
  3. Verifying that DNS is correct
  4. Creating your first mailbox
  5. Optionally setting a custom hostname for this management portal

You can skip the wizard and return to it later, or complete all steps and then configure additional settings from the sidebar.

Signing in

  1. Go to your management portal URL.
  2. Enter your email address and click Continue.
  3. Enter the one-time code sent to your email address — or enter your authenticator app code if you have TOTP set up.

If your email address is associated with more than one organization, you will see a picker after verifying your identity. Select the organization you want to manage.